Frequently asked questions

1.What are the benefits of using the LITTLE BIRD parent portal?

With LITTLE BIRD you can inquire about childcare places with childcare providers of your choice, even several at the same time. It doesn‘t matter whether the desired providers currently have free capacity. All you need to do is register once and log in to the parent portal.

LITTLE BIRD can be used at any time and from the comfort of your own home, computer, smartphone or tablet. It minimises your time expenditure and saves you time-consuming paperwork. Of course, you still have the option of submitting care requests on site with the respective childcare providers.

The places are allocated by the providers themselves. We have limited the number of possible childcare requests to three facilities. LITTLE BIRD GmbH has no influence on the allocation of places and the permitted number of childcare requests.

2. Is there a contact person for any questions?

Stadt Kempten (Allgäu), Amt für Kindertagesstätten, Schulen und Sport,

Rathausplatz 22, 87435 Kempten (Allgäu)

3. Do I have to register to view the childcare offers?

No. The LITTLE BIRD parent portal works like a search engine. You can search without registering and view the results in a list and on a map. You can also view the individual profiles with information about the respective providers and contact details.

4. Why do I need to register?

You need to register and log in if you want to make a childcare request.

5. How can I make a childcare request?

To inquire about a place with a provider of your choice, you have to register first or log in. By clicking on the „Create inquiry“ button, you will be taken to an online form. The fields marked with * have to be filled in with the correct data. Then send the inquiry. With your inquiry and your provided data the childcare provider will be informed that you are interested in a childcare place.

6. Is it now only possible to make childcare requests with LITTLE BIRD?

The portal is an easy way for you to make a childcare request. You still have the option of inquiring about a place with the respective childcare provider on site.

7. How can I get in contact with the childcare providers personally or directly?

To get in contact with a specific childcare provider, use the contact details in their portal profiles

8. What do I have to consider when filling in the online forms in the parents' portal?

Make sure that you enter all data correctly

9. Do I have to enter a second contractual partner?

Yes, if you are married or if you have joint or shared custody of the child you wish to register.

10. What does the "Priority" field in the childcare request mean?

If you request childcare places at several facilities at the same time, you have to specify priorities, that means, choose your favourites from the selected facilities. Indicating priority "1" for a request to a specific facility means that this facility is your favourite. Please note that prioritisation is mandatory.

11. How can I place a sibling in the same childcare facility?

If one of your children is already in care of the same provider, you have the option of indicating this in the childcare request.

12. What happens after my childcare request?

Your Request will be sent to your chosen childcare provider(s). Then you will receive an e-mail to let you know whether your inquiry has been accepted by the childcare facilit

13. Can a prereservation be rejected?

Yes, a prereservation is a non-binding childcare request which serves to plan the expected number of places required at the facility. There is no legal entitlement to the prereservated place vis-à-vis the provider or the facility.

14. When will I be informed about whether my child has been allocated a place?

The allocation of places for the new childcare year always takes place in spring. Therefore it is advisable to register by the end of the previous year. If you require a childcare place during the year, please also register on this portal. You will then receive prompt feedback from the facility.